Privacy Policy

Last updated: 8 August 2026

This Privacy Policy explains how BitPOS (“BitPOS”, “we”, “us”) collects, uses, stores and protects information when you use the BitPOS mobile application (package com.bitpointofsale.pos), the BitPOS web portal, and the website at bitpointofsale.com (together, the “Service”).

In short: we collect the account details you register with and the business records you choose to enter. We use them to provide the Service to you. We do not sell your data, we do not show third-party advertising, and the mobile app does not access your location, camera, contacts, photos or messages.

1. Who is responsible for your data

BitPOS provides the software. For the business records you enter — such as your customers’ names, phone numbers and outstanding balances — you are responsible for that information and for having a lawful basis to record it. We process it on your behalf in order to operate the Service for you.

2. Information we collect

2.1 Information you give us

CategoryExamples
Account details User name, email address, password, phone number, country
Business profile Business or account name, address, business email, contact number, currency, description
Business records you enter Customers, suppliers and money parties (name, phone, balance owed or owing); products and stock; sales, purchases and receipts; payments received and made; money given and received; expenses

2.2 Information collected automatically

  • Sign-in records. When you sign in we record the account, the time, whether the attempt succeeded, and which BitPOS client was used (mobile app or web portal). This supports security alerts and account troubleshooting.
  • Record origin. Records created in the app are tagged with the application they were created from, so activity can be traced to the correct client.
  • Website analytics. When you visit bitpointofsale.com, an approximate location (country, city and region) is derived from your IP address using the third-party service ipinfo.io, together with your browser user-agent and the page visited. This is used to understand where interest in BitPOS comes from. This applies to the website only — not to the mobile app.

2.3 Permissions used by the mobile app

The BitPOS Android app requests internet access only, which it needs to communicate with our servers. It does not request or access your location, camera, microphone, contacts, photos, files, SMS or call logs, and it does not track you across other apps or websites.

3. How we use your information

  • To create and secure your account and keep you signed in.
  • To provide core functionality: recording sales, purchases, expenses, customer credit (udhaar), money given and received, stock and reports.
  • To sync your data between your devices and the web portal.
  • To send service emails you or your settings have enabled — email verification codes, sign-in alerts, daily business summaries, and payment or due-balance reminders.
  • To diagnose faults, prevent abuse, and improve the Service.
  • To comply with legal obligations.

4. Emails sent on your behalf

If you enable reminder or receipt emails, BitPOS sends messages to the email addresses you have recorded for your customers, using your business name. You are responsible for ensuring you have permission to contact those recipients. You can turn these emails off in your business settings.

5. Sharing your information

We do not sell or rent your personal information. We share it only with:

  • Hosting and infrastructure providers that operate our servers and database.
  • Email delivery providers used to send the service emails described above.
  • ipinfo.io, for approximate IP-based location on our website only.
  • Google Play, which distributes the app and provides crash reporting to us.
  • Authorities, where we are legally required to do so.

6. Security

Traffic between the BitPOS app or portal and our servers is encrypted using HTTPS/TLS. Passwords are stored in hashed form and are never visible to us in plain text. Access to production systems is restricted to authorised personnel. No system can be guaranteed completely secure, so please use a strong, unique password and keep it confidential.

7. Data retention

We keep your account and business records for as long as your account is active, so that your history and reports remain available to you. If you ask us to delete your account, we delete or irreversibly anonymise your data within 30 days, except where we are required to retain certain records to meet legal or accounting obligations.

8. Your rights and choices

  • Access and correction — you can view and edit your account, business details and records at any time inside the app or web portal.
  • Export — reports can be exported from the app as CSV files.
  • Email preferences — reminder and summary emails can be disabled in your business settings.
  • Deletion — see below.

Account and data deletion

To delete your BitPOS account and its associated data, email pakazad55@gmail.com from the email address registered to the account, with the subject “Delete my account”. We will verify the request and complete the deletion within 30 days. You may also request deletion of specific records instead of the whole account.

9. Children

BitPOS is a business tool intended for use by adults. It is not directed at children, and we do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, contact us and we will remove it.

10. International transfers

BitPOS is operated from Pakistan. If you use the Service from another country, your information will be transferred to and processed on servers used by BitPOS, which may be located outside your country of residence.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Significant changes will be communicated through the app or by email.

12. Contact us

If you have questions about this policy or how your data is handled:

  • Email: pakazad55@gmail.com
  • Phone: +92 (301) 532-9335
  • Address: Block A, Street 51, Faisal Hills, Rawalpindi, Pakistan